Operational cyber readiness for SMEs

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Incident Response

The first 24 hours of a cyber incident: what to do

A practical framework for isolation, communication and notifications in the first 24 hours, when method materially changes the outcome.

Team PresidioSec

Incident response and cyber resilience for SMEs

2026-04-01

Why the problem is not purely technical

In the first hours of a cyber incident, the most common blocker is not lack of tooling but lack of a decision path. Who decides? Who communicates? What gets isolated? What gets documented?

PresidioSec exists to reduce that ambiguity. The priority is not to do everything, but to do the few things that materially change the outcome.

The three windows to control

First 30 minutes: isolate, capture initial evidence and activate the crisis team.

First hour: inventory impacted systems, verify backups and assess regulatory impact.

First 24 hours: containment, internal communication, notification preparation and possible escalation to external support.

Sources

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